Terms & Conditions

ReMuse Subscription & License Terms & Conditions

Monthly Product Subscription

Your subscription for ReMuse products will run from when ReMuse confirms your payment. The subscription period will be either:

30 days for monthly plans, or
One year for annual plans

When you purchase a subscription, auto-renew is automatically selected. At the end of the subscription period, you will automatically be signed up and billed for an additional subscription term of the same length at then-current pricing. If you do not wish your subscription to auto-renew, you may turn off auto-renew in the My Account page prior to the end of your current subscription term.

Subscriptions are non-cancellable and non-returnable beyond an initial period of 15 minutes after purchase unless the software is faulty. You may change your auto-renewal preferences but no refunds will be paid on any remaining subscription period. In the 15 minutes after purchase you may fully refund your purchase.

If you allow your Subscription to lapse, your ReMuse software licensed on a subscription basis will no longer run. An internet connection is required to use and manage software licensed on a subscription basis. Without an internet connection, your software may stop running. For monthly subscriptions, the computer on which your software is running must connect to the internet once per month to validate the subscription. Subscription plan pricing is subject to change. New pricing takes effect upon renewal of your subscription or upgrade plan.

Perpetual Licenses

Perpetual Licenses for ReMuse products entitle the user to indefinite use of the software relevant to that license. An internet connection is required to validate the license periodically. You may request a full refund a Perpetual License for any reason within 15 minutes of purchase.

ReMuse reserves the right to withdraw support for software at end of life with suitable notice supplied to the user.

Refunds

When you buy goods from a business, in law you have a number of rights as a consumer. These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed.

Site General T&Cs

These Terms of Use apply to remuse.online. By using the site, you agree to be bound by these terms. If you do not agree to these terms of use, do not use the site. ReMuse may change these terms from time to time, at their sole discretion. Please periodically visit this section of the site to review the current version of these terms. You agree to comply with any additional terms which are referred to on this site or any area within the site.

Unless expressly permitted, you may not copy or distribute any content from this site. As long as you comply with these terms, ReMuse grants you a non-exclusive, non-transferable, limited right to access and make reasonable use of this site and its content. You agree not to interrupt or attempt to interrupt the operation of this site. ReMuse may add, change or remove any content posted on this site, including features and specifications of products described or depicted on the site, at any time, without notice and without liability.

Ownership

The content on the site is protected by copyright law and international conventions and is the property of its owner. Any unauthorised use of the content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes. Certain documents published on the site may contain other restrictions, proprietary notices and/or copyright information relating to that individual document, including but not limited to notices that limit or prohibit your ability to make copies of that document. Please review all additional notices before making any copies.

User Contributions

If you send, post, or otherwise provide to ReMuse any comments, content or other materials, such materials will be treated as non-confidential and non-proprietary. By posting such materials, you represent to ReMuse and the other users of this site that you own the materials. You retain ownership of the materials you post, but you grant to ReMuse a perpetual, worldwide, royalty-free, irrevocable, non-exclusive licence (with rights to sublicense) to use and commercialise any ideas, concepts, know-how or techniques contained in such materials in any way and for any purpose whatsoever. ReMuse shall have no obligation of any kind with respect to such materials and will be free to copy, use, modify, display and distribute the materials to others, without limitation.

User Conduct

You may not use the site to post or send any materials that (1) interfere with anyone else’s use of the site; (2) are “spam,” abusive, illegal, obscene or threatening in any way; (3) encourage anyone to break the law, or to breach their agreements with ReMuse or third parties; (4) violate anyone’s copyright or other property right; (5) interfere with the privacy of any other user; (6) contain a virus or any other harmful component; (7) are advertising, surveys, or other commercial materials, except in those areas of the site where these materials are permitted; or (8) contain false or misleading statements of fact or descriptions of the origin of the material.

Although ReMuse may from time to time monitor or review bulletin boards, chatrooms, postings and other areas of the site, ReMuse is under no obligation to do so and assumes no liability or responsibility arising from the contents of any such postings or for any defamation, inaccuracy, libel, obscenity, or profanity contained in any such posting. ReMuse may edit or remove any user material or conversation that violates ReMuse’s policies in any way. ReMuse will fully cooperate with any law enforcement authorities or court order requesting or directing ReMuse to disclose the identity of anyone posting such materials.

If an area of the Site allows “private” sharing of User Materials, ReMuse does not guarantee the security or privacy of such User Materials.

If you believe another user is violating these terms, particularly if you believe another user is inciting violence or affecting human dignity, please contact info@remuse.online.

Links

The site may contain links to other Internet sites. ReMuse provides such links for your convenience, and is not responsible for the content of any website linked to or from this site. Links to any other website do not mean that ReMuse approves of, endorses, or recommends that website. ReMuse disclaims all warranties, express or implied, as to the accuracy, legality, reliability, or validity of any content on any other website.

Access and Interference

The site may contain measures, such as robot exclusion headers, to prevent or restrict access to the sites. You agree not to interfere or attempt to interfere with the proper working of the sites and not to bypass the robot exclusion headers or other measures ReMuse may use to prevent or restrict access to the sites.

Disclaimer of Warranty

The site is provided free of charge, and accordingly is provided “AS IS” and with all faults. Use the site at your own risk. ReMuse makes no representations or warranties of any kind, either express or implied, with regard to the site. To the fullest extent permitted by law, ReMuse disclaims all warranties, express or implied, and all implied terms and conditions, including but not limited to those related to merchantability, satisfactory quality, fitness for a particular purpose, title or non-infringement.

Exclusion of Damages and Disclaimer of Liability

Except for liability for death or personal injury caused by ReMuse’s negligence or fraud, or other liability that cannot lawfully be excluded or restricted, ReMuse and its suppliers will not be liable for any damages, including lost profits, data loss, business damage, damages that are not reasonably foreseeable, or any other loss or damages including consequential, special, indirect or incidental damages.

Without limiting the above limitation, this limitation specifically applies to:

The addition, modification or removal of any content;
Third party content and links to third party sites; and
The security of information on the site, even if the information is in an area of the site designated as a “private” forum.

It also applies even if ReMuse knew or should have known about the possibility of the damages.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. The limitation or exclusion also may not apply to you because your country may not allow the exclusion or limitation of incidental, consequential or other damages.

Indemnification

You could be held liable if your use of the site is contrary to these terms, the Privacy Policy, or the other terms referenced on this page. You agree to indemnify, defend, and hold ReMuse harmless from and against any claims or liabilities arising out of your use of the site contrary to these terms.

General

The laws of the country from which you are accessing this site apply. These terms describe certain legal rights. You may have other rights under the laws of your country. These terms do not change your rights under the laws of your country if the laws of your country do not permit it to do so.

These terms, ReMuse’s Privacy Policy and the other terms referenced on this page, including those that are for specific areas of the site, constitute the entire agreement between the parties with respect to the site.

If any provision of these terms is legally invalid, these terms shall endure except for the invalid provision. However, if a court determines that any provision is invalid, the court may limit the provision, delete specific words or phrases, or replace the invalid provision with a provision that is valid and that comes closest to expressing the intent of the invalid provision.

Electronic Commerce (EC Directive) Regulations for European Users

The Electronic Commerce (EC Directive) Regulations 2002 (SI 2002/2103) (as may be amended from time to time) shall to the fullest extent permitted by law be excluded from these terms where you are using this site in the course of your trade, business or profession.

Registered Headquarters:

Director of Publications:	ReMuse Limited
Corporate Name:	ReMuse Limited
Form of Company:	Limited liability company
Address of Registered Office:	REMUSE LIMITED 71-75 Shelton Street Covent Garden London WC2H 9JQ
Company Registration Number:	15241669 Company registered in England and Wales

ReMuse:KIT uses open source models from Demucs and Drumsep in its operation.

DEMUCS

MIT License

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

EULA

This is the ReMuse Software Licence Agreement for end users. Your use of ReMuse software applications, is governed by the ReMuse Software Licence Agreement below and other terms and conditions in effect for the product at the time of purchase, including but not limited to the Subscription Terms and Conditions.

REMUSE SOFTWARE LICENSE AGREEMENT

This agreement is between ReMuse Limited and you. Please read this agreement carefully. These terms apply to the ReMuse software. These terms also apply to any updates, support services, or Internet services for the software, unless other terms accompany those items. If so, those terms apply. The ReMuse software you have licensed may include locked software that you may choose to licence and activate in the future. If you choose to do so, these terms will apply, unless other terms are presented to you when you licence and activate the software.

By using the software, you accept these terms. If you do not accept them, do not use the software. If you are a consumer, you may have additional or different rights. Please read this entire agreement, including Section 7 of the Warranty documentation (Consumer Rights Not Affected), for more information.

The software may be distributed with components from other vendors that are subject to different terms. Please read this entire agreement, including Section F (Third Party Information), for more information.

A. LIMITED RIGHTS TO INSTALL AND USE THE SOFTWARE. ReMuse grants you the following rights, subject to purchase of the appropriate licence and the following terms and conditions. You may install and use the most current version of the software during the term of your subscription on one or more hardware devices for your internal business use or your personal enjoyment, as permitted by and subject to the restrictions of the relevant licence type. License-based software requires an Internet connection. Upon expiration of the subscription period or non-payment of the subscription fee, the software may become inactive without notice and will not be reactivated until the subscription is renewed, ReMuse receives payment, or a new subscription is purchased. Use of Software on a subscription basis is subject to additional terms and conditions that can be found at https://remuse.online.

B. LICENCE CONDITIONS.

Technical limitations. This software may include technological measures, whether in the software or in bundled hardware or both, that are designed to prevent or detect unlicensed use of the software. Circumvention of these technological measures is prohibited, except and only to the extent that applicable law expressly permits, despite this limitation. Any attempt to circumvent technical limitations may render the software or certain features unusable or unstable, and may prevent you from updating or upgrading the software.
Reverse engineering and copying. You may not reverse engineer, decompile or disassemble the software, except and only to the extent that applicable law expressly permits, despite this limitation.
No software hosting or rental. You may not make the software available for others to download, copy or use. You may not use the software or functionality of the software to offer hosted services to the public. You may not rent the software to others.
No use in virtual or cloud environments. You may not install, deploy or use the software in a Virtualised Environment.
No reconfiguration. The software is licensed for installation and use only in the manner it was provided to you, as configured by an automated installation program provided with the software, or as described in ReMuse’s documentation. You may not separate the components contained in the software or otherwise reconfigure the software to circumvent technical limitations on the use of the software or to otherwise exceed the scope of your licence.
Time limits. If the software is designated or specially-priced as a time-limited “Trial”, the rights granted to you by ReMuse expire at the end of the time period. The software may contain technical measures that automatically disable the software at the end of the time period.
No illegal use. This product is intended for use with content that you own, licence, or obtain from the public domain. You may not use this product to violate any law, including copyright laws.
Internet Access. Subscription software requires an internet connection for activation, validation, and renewal of the Software. The software may become inactive without notice in the event the software cannot access the internet or payment is not received.
Fair Use. The software is intended for “fair use”. Any usage suspected of being excessive or unfair by ReMuse may result in all or part of the software being paused or cancelled without notice until an investigation into the use has been conducted. If the usage is found to be unfair, access to the software may be cancelled without notice and without refund.

C. SCOPE. The software is licensed, not sold. This agreement only gives you certain rights to use the software, which may be revoked if you do not follow these terms. ReMuse and its suppliers reserve all rights not expressly granted to you in this agreement.

D. CONFIDENTIALITY. You acknowledge that the software contains proprietary and confidential property of ReMuse or ReMuse’s suppliers. You may not disclose this confidential information to anyone other than your employees or consultants who need access to the confidential information to carry out their duties and who are bound by appropriate confidentiality or nondisclosure agreements.

E. UPGRADES AND CROSSGRADES. To use software identified as an upgrade or crossgrade, you must first be licensed to use eligible software identified by ReMuse. Upon upgrade, this agreement governs your use of the upgraded software. If you choose to upgrade your software, you may not use the original software and the upgraded software at the same time.

F. THIRD PARTY INFORMATION. ReMuse may include information about third party products and services, including links to websites run by others. ReMuse is not responsible for, and does not endorse or sponsor, this third-party information.

G. CONSENT TO USE OF DATA. ReMuse may collect and use information about your geographical location, your use of the software and the hardware devices you use in connection with the software in a manner that does not personally identify you. ReMuse may use this information to improve our products or to provide customised services or technologies. ReMuse may also disclose this information to third parties so that they may improve the way their products or services interact with the software. The software may include security elements that detect unauthorised use or copying of the software and may report such unauthorised use or copying to ReMuse. The software may connect to the Internet without notice for these purposes. If you do not consent to these practices, do not use the software.

H. TERMINATION. To the extent permitted by law, and without prejudice to any other rights, ReMuse may terminate your licence if you materially breach these terms and conditions.

I. LIMITATION ON AND EXCLUSION OF DAMAGES. Except for liability for death or personal injury caused by ReMuse’s negligence or fraud, or other liability that cannot lawfully be excluded or restricted, you may recover from ReMuse and its suppliers only direct damages up to the amount you paid for the software. You cannot recover lost profits, data loss, business damage, damages that are not reasonably foreseeable, or any other loss or damages including consequential, special, indirect or incidental damages.
This limitation applies to:

the software and anything related to it;
services provided in connection with the software;
third party content, including programs and information; and
claims for breach of contract, breach of warranty, guarantee or condition, strict liability, negligence, or other tort to the extent permitted by applicable law.

It also applies even if:

repair, replacement or a refund for the software does not fully compensate you for any losses; or
ReMuse knew or should have known about the possibility of the damages.

The limitation or exclusion also may not apply to you because your country may not allow the exclusion or limitation of incidental, consequential or other damages.

J. GOVERNING LAW.

1. The laws of the country in which you acquired the software apply.
2. Legal effect. This agreement describes certain legal rights. You may have other rights under the laws of your country. This agreement does not change your rights under the laws of your country if the laws of your country do not permit it to do so.

K. ENTIRE AGREEMENT. This agreement (including the warranty below), and any additional terms provided with supplements, updates, Internet-based services and support services that you use or purchase, are the entire agreement for the software and related services.

L. SEVERABILITY. If any provision of this agreement is legally invalid, the agreement shall endure except for the invalid provision. However, if a court determines that any provision is invalid, the court may limit the provision, delete specific words or phrases, or replace the invalid provision with a provision that is valid and that comes closest to expressing the intent of the invalid provision.

M. ADDITIONAL NOTICES.

LIMITED WARRANTY

LIMITED WARRANTY. If you follow the instructions, use the software only with qualified or certified third-party products, install any updates made available to you by ReMuse, and the software is properly licensed, the software will perform substantially as described in ReMuse’s software documentation.
TERM OF WARRANTY.
1. Minimum term. The limited warranty covers the software for 90 days after it has been acquired. The laws of your country may require a warranty term longer than 90 days, in which case ReMuse will provide the minimum warranty term required by applicable law.
2. Updates. If you receive supplements, updates, or replacement software during the term of the limited warranty, they will be covered for the remainder of the term.
GEOGRAPHIC SCOPE. This limited warranty applies to products purchased anywhere in the world.
LENGTH OF ANY IMPLIED WARRANTIES. To the extent permitted by law, any implied warranties, guarantees, terms or conditions last only during the term of the limited warranty. These limitations might not apply to you because some countries may not allow limitations on how long an implied warranty, guarantee, term or condition lasts.
EXCLUSIONS FROM WARRANTY. This warranty does not cover problems caused by your acts (or failures to act), the acts of others, or events beyond ReMuse’s reasonable control. This warranty also does not cover software that has been modified by anyone other than ReMuse.
REMEDY FOR BREACH OF WARRANTY. ReMuse will repair or replace software that is returned to ReMuse within the warranty term at no charge. If ReMuse cannot repair or replace it, ReMuse will refund the amount shown on your receipt for the software. You must deactivate and uninstall the software and return any media and other associated materials to ReMuse with proof of purchase to obtain a refund. These are your only remedies for breach of the limited warranty.
CONSUMER RIGHTS NOT AFFECTED. You may have additional consumer rights under your local laws, which this agreement cannot change. For example, consumers in the European Union may be entitled to a limited warranty term of two years. In Australia, (1) our goods come with guarantees that cannot be excluded under the Australian Consumer Law, (2) you are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage, and (3) you are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. For more information about your rights, please contact your local authority, trading standards department, citizen’s advice bureau or local equivalent.
NO OTHER WARRANTIES. The limited warranty is your only warranty from ReMuse. To the extent permitted by law, ReMuse and its suppliers give no other express warranties, guarantees, terms or conditions, including warranties that the software is error-free, fault-tolerant, or uninterruptible. Where allowed by your local laws, ReMuse excludes implied warranties, terms and conditions of merchantability, satisfactory quality, fitness for a particular purpose and non-infringement. If your local laws give you any implied warranties, guarantees or conditions, despite this exclusion, your remedies are described in Section F (Remedy for Breach of Warranty) above, to the extent permitted by your local laws.
LIMITATION ON AND EXCLUSION OF DAMAGES FOR BREACH OF WARRANTY. The Limitation on and Exclusion of Damages applies to breaches of this limited warranty.
LEGAL EFFECT. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. You may also have other rights which vary from country to country.

Privacy Policy

ReMuse Limited. has created this Privacy Policy Statement in order to inform you of our commitment to privacy and to describe our policies for the collection, use, and disclosure of personal information that may be collected by ReMuse when you visit our website or use certain ReMuse products.

PLEASE REVIEW THIS PRIVACY POLICY STATEMENT BEFORE USING THIS SITE. IF YOU DO NOT AGREE WITH OUR PRIVACY POLICY STATEMENT, DO NOT USE THE SITE. BY SUBMITTING ANY PERSONAL INFORMATION TO THE SITE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY STATEMENT.

Your use of this site is also subject to the Terms of Use. Please review those Terms of Use for additional details regarding your use of this site.

GENERAL INFORMATION

IP Addresses and Cookies

Generally speaking, you may visit the site while remaining anonymous.

Our websites automatically log your IP address and domain name, and non-personal information such as the type of web browser you use, to help us administer the sites and to compile statistics such as the number of visitors.

Our websites use cookies to identify you over multiple visits to the site, for example, to remember your country and provide country-specific content. Cookies are optional, and you can block or delete them. However, some parts of our websites may not work without cookies. Cookies may also be used to track visitor behaviour on the website.

The Types of Cookies ReMuse Uses

Session cookies: These cookies are temporary and expire once you leave the site. Session cookies are mainly used by online stores to hold your items in the basket while you are shopping online.

Persistent cookies: Persistent cookies may stay on your disk for a long time after the session is ended. These cookies may hold data such as login details, contact information and account numbers, so that you don’t have to type them in every time you use the site. When using the ReMuse website, persistent cookies may use data to send you reminders about items you have left in your shopping cart, for example.

ReMuse may also permit third-party advertising partners to use cookies and other technology to collect information about your browsing activities over time and across different websites when you use our site. Through a process called “retargeting,” each service places a cookie on your browser when you visit our site so that they can identify you and serve you ads on other sites around the web based on your browsing activity.

Submission of Personal Information

Certain portions of the site may require that you submit some personal information, such as your name and email address, before using those portions of the site. At minimum, you are typically required to register with the site and provide your name or email address before using any of the members only areas of the site. For some services you may have to create an account, and submit additional personal information such as your mailing address.

Use of Personal Information

ReMuse uses information it collects to provide the services and information you select, to better understand its customers, to provide better products and services, and to assist with site administration, such as with troubleshooting any problems, detecting fraud, resolving disputes, and for any purposes deemed necessary or required by ReMuse to enforce the Terms of Use and other terms or conditions applicable to any portion of the site.

We also use this information to send you information about ReMuse, or other topics ReMuse thinks may be of interest to you, such as product information or updates.

The processing of your data is either based on your consent or in case the processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract.

If the processing is based on your consent, you may at any time withdraw your consent by completing this form.

In order to enter into a contract regarding the purchase of ReMuse’s products or services, you must provide us with the required personal data. If you do not provide us with all the required information, it will not be possible to deliver the product or service.

ReMuse keeps the information you provide for as long as you remain an active user of the site and recipient of our information.

Aggregation and Use of Anonymous Data

ReMuse aggregates information provided by you to create anonymous statistical and demographic data. This anonymous data helps ReMuse to understand and know its customer base better. That anonymous data may be provided to third parties but never in such a fashion as to identify you personally. The ReMuse website may use Google Analytics for the collection of anonymous data. Learn more about how Google uses data collected using Google Analytics.

The Google Analytics features that ReMuse employs are as follows:

General Features related to browsing behaviour such as: browser type/version and language, operating system type/version, device type/version, domains, page views, referring/exit pages, location data such as country, information about how you interact with our Site’s webpages and with third-party links, traffic and usage trends.
Demographics and Interest Reports: Age, Gender, Interest Data.
Advertising and Remarketing: This includes data from Google’s signed-in users who have chosen to enable Google to associate their web and app browsing history with their Google account, and to use such information from their Google account to personalize ads.
User ID Tracking: To combine sessions across multiple devices and interactions for logged-in users.
Site Search Tracking: What a user typed into the sites search feature.
eCommerce Tracking: Information related to product purchased, price, date and time of purchase, order #, etc.
Enhanced eCommerce Tracking: Information related to products viewed, products added/removed to cart, onsite promotions clicked, currency, refunds, etc.

You can opt out of Google Analytics by using this tool: https://tools.google.com/dlpage/gaoptout/

Third Parties

ReMuse does not sell to third parties information you have submitted to this site that identifies you personally.

Marketing Opt-Out and Unsubscribe Requests

Typically, you accept to receive communications when you submit information to the site. If you wish to remove your information from the site registration database and no longer receive future communications or use any services, you may do so through this page. Please note that it may take us a reasonable amount of time to process your request.

Even if you decline to receive information or cancel your account, ReMuse reserves the right to use the information you previously provided to provide you with the ReMuse products and services you are eligible to receive and to contact you about administrative matters relating to your use of any portion of the site, your account, or about any issues relating to the Terms of Use, this Privacy Policy Statement, or any other policy then in-effect.

Public Forums for User Materials

Certain portions of the site may be designed to offer you the opportunity to post information on the site, including but not limited to information about yourself. You should always remember that publicly displayed information is public. ReMuse is not responsible for the personally identifiable information you choose to submit in these forums.

Law Enforcement

As noted in the Terms of Use, ReMuse intends to cooperate with any order or request from law enforcement officials or a court of competent jurisdiction for information as to the identity of individuals submitting or posting information to ReMuse or on this site. Such orders or requests supersede the terms of this Privacy Policy Statement.

Links to Other Sites and Advertising

This site may display advertisements and/or links to third parties. ReMuse is not responsible for the privacy practices or the content of those websites. Please refer to that company’s privacy policy for further information.

Surveys

From time to time, ReMuse may make online surveys available to users of the site. Participation in such surveys is voluntary. Some online surveys may ask participants for personal information, such as an email address, in addition to requesting answers to survey questions. ReMuse may use that personal information to contact the participant if necessary, or as otherwise described in this Privacy Policy Statement. ReMuse may make the results of any survey publicly available, although ReMuse will not attribute any particular response to you without your permission.

SUPPORT DATA

Data gathered in providing customer support will be used to provide customers with support, including purposes compatible with providing support, such as troubleshooting recurring issues and improvements to support products and services.

SECURITY

General Issues

Generally speaking, this site has security measures in place to protect against the loss, misuse and alteration of the information under our control. No security measures are 100% effective and ReMuse does not warrant the security of your personal information. Since the site under general usage does not collect financial information, ReMuse uses the standard internet connections for those general usage portions of the site, without secured sockets.

Specific Services

This site may provide certain additional, optional services that may use additional security measures to protect the information, such as financial information, provided by you to obtain the service. Those additional security measures may vary, depending upon the particular service offered. You will be informed of any specific security measures at the time you register for a particular service. Please review that information for further detail.

Site Registration

In some cases, you may be prompted to register with the site to undertake a particular site activity or obtain a particular service. As part of that registration, you may be asked to choose your own password. ReMuse reminds you to protect your password, and not provide it to others to use. Allowing others to access and use your account and password can compromise the security of your information. ReMuse disclaims any responsibility or obligation for your decision to provide your password to others.

RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)

Under GDPR regulation, you have the right to (a) be informed about ReMuse’s use of your data, (b) to access the data ReMuse has collected from you, (c) to correct any mistakes in the data ReMuse has collected, (d) the right to have the data ReMuse has collected erased, (e) to restrict processing (f) data portability, (g) object to the collection and processing of information, and (h) to not be profiled. To exercise any of these rights, please complete our GDPR form.

NOTICE TO EUROPEAN USERS

Please note that the information you enter on the site or otherwise provide to ReMuse Limited, may be transferred outside of the European Economic Area, for purposes of processing, by ReMuse Limited, headquartered in the United Kingdom, in order to provide this site and its services to you. Article 26 of the European Union’s Data Directive allows for transfer of personal data from the European Union to a third country if the individual has unambiguously given their consent to the transfer of personal information, regardless of the third country’s level of protection.

By agreeing to this Policy, you consent to the transfer of all such information to the United Kingdom and the processing of that information as described in this Policy.

RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA)

Under the CCPA, California residents have the right to (a) request disclosure of ReMuse’s practices regarding the collection and/or sale of personal data (including the categories of personal information we collect, the source of that information, our use of that information, and, if personal data has been disclosed or sold to a third party, the categories of personal information we have disclosed or sold and the categories of third parties to whom such information was disclosed or sold), (b) request a copy of individual personal information that we have collected in the twelve (12) month period before your request, (c) request deletion of individual personal information that we have collected (subject to the permitted exceptions for retention of such personal information under the CCPA), (d) request that individual personal data not be sold to third parties, if applicable, and (e) not be discriminated against for exercising any of these aforementioned rights.

The below chart documents each of these requirements:

Categories	Information within this category that we collect	Means of and purpose for collection	Is the information disclosed?
Identifiers	Names; aliases; postal addresses; unique personal identifiers; online identifiers; IP addresses; email addresses; account names.	We collect this information through: registration processes; via the voluntary completion of online forms and surveys; as part of the product/service purchase process; through the collection of cookies when you visit and interact with our site; and in requests for customer service and when reporting bugs. We use this information: to complete purchases on our site; to send you information about products, services for which you have registered or indicated an interest; for lead generation; to enable you to use products and services you have purchased; to respond to your requests for technical assistance; to track your interactions with our site and products so that we may improve our website and the content of our communications to fit your interests; and for legal and compliance purposes.	We disclose this information to service providers, which use the information only on behalf of and for the benefit of ReMuse, for the purposes described in the previous column. Such services include marketing, cart abandonment, payment processing, information management, remote access services for providing customer service, and license and compliance verification services. We also share information with third party partners or technology or service providers who provide services or features incorporated into our products (as indicated in the terms of use for the particular product).
Personal information categories listed in the California Customer Records statute	Signatures; phone numbers; payment/credit card information; see also “Identifiers” (address) (above), “Professional or employment-related information” (below), and “Education information” (below).	We collect phone numbers through registration processes; through the voluntary completion of online forms and surveys, through requests for customer service, and as part of the product/service purchase process. Payment information is collected indirectly by third party payment processors, such as (but not limited to) PayPal, who process sales on ReMuse’s behalf. We use this information to communicate with you about our products, for lead generation, to provide troubleshooting services to you, to complete purchases, and for legal and compliance purposes.	We disclose this information solely to service providers, which use the information only on behalf of and for the benefit of ReMuse, for the purposes described in the previous column. Such services include information management and compliance verification services.
Commercial information	Records of products/services purchased, obtained or considered, and purchasing histories/tendencies.	We collect this information through the collection of cookies when you visit and interact with our site, and through the product/service purchase process. We use this information to complete purchases on our site, for subscription management, to better tailor our communications to you based on your preferences and interests, for lead generation, and for legal and compliance purposes.	We disclose this information solely to service providers, which use the information only on behalf of and for the benefit of ReMuse, for the purposes described in the previous column. Such services include marketing, information management, and compliance verification services.
Characteristics of protected classifications under California or federal law	None	Not Applicable	Not Applicable
Biometric information/Sensory data	None	Not Applicable	Not Applicable
Internet and other electronic network activity	Browsing history; search history; information regarding a consumer’s interaction with a website, application, or advertisement.	We collect this information through the collection of cookies when you visit and interact with our site. We use this information to send you information about products, services, and events that may be of interest to you; for lead generation; and to track your interactions with our site and products so that we may improve our website and the content of our communications to fit your interests.	We disclose this information to service providers, which use the information only on behalf of and for the benefit of ReMuse, for the purposes described in the previous column. Such services include marketing services.
Geolocation data	None	Not Applicable	Not Applicable
Professional or employment-related information	None	Not Applicable	Not Applicable
Education information	None	Not Applicable	Not Applicable
Inferences drawn from the above categories	Profile reflecting a person’s preferences, predispositions, behaviors, and skills.	We collect this information as described above. We use this information to send you information about products, services that may be of interest to you; for lead generation; and to track your interactions with our site and products so that we may improve our website and the content of our communications and events to fit your interests.	We disclose this information to service providers, which use the information only on behalf of and for the benefit of ReMuse, for the purposes described in the previous column. Such services include marketing services.

California residents have the right to request such information up to two times in any twelve (12) month period. We will respond to requests under the CCPA within forty-five (45) days of receiving such a request. To exercise any of these rights, please get in contact via email to info@remuse.online. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request as described above. In addition, you may make a verifiable consumer request on behalf of your minor child. To be considered “verifiable,” the request must: provide sufficient information that allows us to reasonably verify that you are the person to which the personal information request relates, or you are an authorized representative permitted to submit such a request on behalf of another; and describe with sufficient detail the request, such that we can understand, evaluate, and respond to the request. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

We do not sell any personal information.

CHANGES TO THIS POLICY

If and when ReMuse makes changes to this site and its products and services, ReMuse may have to update this Privacy Policy Statement to better reflect those changes. Because changes to this site or updates to this Privacy Policy Statement may occur, you should review this Privacy Policy Statement from time to time. Remember, your decision to continue using this site after this Privacy Policy Statement is updated will signify that you have agreed to any new terms.

CUSTOMER-RELATED CONCERNS (CORRECT/UPDATE/DELETE)

In order to change or modify information previously provided, please use the My Account section of the website.

If you need assistance with customer related issues such as product concerns, account issues, subscription inquiries, payment changes, please get in touch via our website.

CONTACT

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact the Data Privacy Officer by contacting info@remuse.online and with “FAO Data Privacy Officer” in the subject line.